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Omozing Answers › Missed EMIs and defaults
Written by the Omozing Credit Team, which includes IIT and IIM alumni · Reviewed for accuracy by our credit and compliance team · Updated October 2026
How to stop it repeating depends on why it happened:
| Why it bounced | How often | What to do |
|---|---|---|
| Not enough balance on the debit date | The usual cause | Pay now; keep the EMI amount in the account a day before the date |
| Salary arrives after the EMI date | Very common, and it repeats | Ask the lender whether the EMI date can move after payday |
| Mandate on an old or closed account | Happens after a job or bank change | Register a new mandate on your current salary account |
| Mandate problem or bank error | Less common | Get written confirmation from the bank; ask the lender to review charges |
| Money was there but the debit still failed | Rare | Get the bank’s reason in writing and send it to the lender |
How e-mandates work is explained in e-NACH and e-mandates.
Komal is an illustrative profile, not a real customer. Her ₹12,400 EMI is auto-debited on the 3rd. This month her employer changed payroll and her salary landed on the 7th, so the debit on the 3rd bounced. Here is paying on salary day versus letting it drift:
Illustrative. Lenders report to the bureaus four times a month from 1 July 2026 (9th, 16th, 23rd and last day). Whether a short delay appears on your report depends on how and when your lender reports; a longer one is far more likely to. Charges are as set out in your loan’s KFS and agreement.
Komal paid the full ₹12,400 on the 7th through the lender’s official payment link and saved the receipt. Then she did three more things:
She asked whether the mandate would be presented again for the same EMI, and how any double debit would be adjusted.
She checked the bounce charge against her Key Fact Statement and her bank’s charge for the failed debit on her statement.
Her salary date had moved for good, so she asked the lender whether her EMI date could move to the 10th.
It gets harder when:
What helps:
A future lender reading your report sees days past due, not the reason. One short delay that was cleared quickly, followed by on-time payments, reads very differently from repeated or long ones. For a bounce caused by a bank or mandate error, written confirmation from the bank is what lets the lender review charges or correct the record. Before any default is reported to a bureau, the lender must notify you.
If your Omozing EMI bounces, email us at info@omozing.com or call us on +91 88848 00789 with your loan number. Charges for a bounced or late EMI are set out in your Key Fact Statement, your loan agreement and our schedule of charges. If you are unhappy with how it is handled, use our grievance redressal process.
See a step-by-step plan to resolve overdue accounts and rebuild, or get structured help. The Credit Score Booster programme does not promise or guarantee any particular score.
It can, if the EMI is still overdue when the lender reports. Paying within days limits the damage; a delay of weeks is far more likely to show as days past due.
Many lenders retry a failed mandate. Ask yours when, and if you have already paid manually, ask it to stop the retry or adjust any double debit.
Usually two parties: the lender, as set out in your KFS and loan agreement, and your own bank for the failed debit, as in its schedule of charges.
If the bounce was caused by a bank or mandate error, ask both in writing, with proof. Otherwise any waiver is at the lender’s discretion.
Fix the cause now: keep the balance in the account, move the mandate to your current account, or ask whether the EMI date can move after payday.
Next questions people ask:
Omozing is the digital lending brand of Aparampaar Finance Private Limited, an RBI-registered non-deposit-taking NBFC. Loans are subject to credit assessment. See our regulatory disclosures and grievance redressal process.